Business Fiber Internet
Dedicated Fiber Optic Internet Access with symmetrical bandwidth, low latency, and SLAs your operations can actually hold us to.
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Send us the service address and a SilverStar specialist will confirm your options for business fiber internet.
Installation & coverage
Business fiber that supports every cloud workflow
Dedicated fiber gives teams the steady upload, download, and low-latency performance they need for cloud apps, VoIP, video meetings, backups, and multi-site work. SilverStar designs the circuit, hands it off cleanly, and supports it locally.
Dedicated internet access for business
Dedicated Internet Access vs. shared business broadband
Dedicated Internet Access, usually shortened to DIA, is a business internet circuit where the bandwidth is reserved for one organization rather than shared across a neighborhood of subscribers. That single design decision drives most of the differences a business notices. A DIA circuit is symmetrical, so a 500 Mbps service uploads at 500 Mbps, which matters for cloud backups, VoIP, video conferencing, VPN tunnels, remote desktop, and any workflow pushing data out rather than pulling it in. It is committed, so the throughput does not sag when the businesses around you get busy. It carries a service-level agreement with written targets for uptime, latency, packet loss, jitter, and mean time to repair, which means an outage triggers a contractual response instead of a queue position. And it typically includes static IP addressing, so hosted services, site-to-site VPNs, remote access, and firewall rules have a stable address to anchor to. Shared business cable is cheaper per megabit and genuinely fine for a low-stakes location. For any site where downtime stops revenue, breaks a clinical workflow, or strands a team, DIA is the category to compare within, and SilverStar engineers, delivers, and supports those circuits across Oregon and Washington.
Dedicated symmetrical bandwidth
Equal upload and download that is reserved for your business, not shared with the block.
Service-level agreements
Committed uptime, latency, jitter, packet loss, and repair-time targets, in writing.
Static IP addressing
Stable addressing for hosted services, VPN tunnels, remote access, and firewall policy.
Overview
Why business fiber internet from SilverStar
Shared broadband is sold on a best-effort basis. That phrase does real work in the contract: no committed bandwidth, no committed uptime, no committed repair window. It is fine until the business depends on the connection, and then it is the reason nobody can process a payment at 2pm on a Friday.
SilverStar Fiber Optic Internet Access is dedicated. The bandwidth on the order is the bandwidth you get, in both directions, at every hour of the day, because the circuit is not shared with other subscribers. That is the difference between an internet connection you hope is fast and one you can build operations on.
We engineer the right circuit for your location and your growth curve, hand it off cleanly to your equipment, monitor it proactively, and back it with a written service-level agreement. When bandwidth needs grow, most sites step up speeds without new construction.
What the SLA covers
Commitments in writing, not adjectives in a brochure
Best-effort broadband promises speed. A dedicated circuit commits to it. Every SilverStar business fiber circuit carries measurable targets you can hold us to.
- Committed bandwidth, symmetrical, not an 'up to' ceiling
- Uptime, latency, jitter, and packet loss targets
- Defined mean time to repair with escalation paths
- Proactive monitoring, we often open the ticket before you notice
What you get
Features built around reliability
Engineered, installed, and supported by a local team, not a best-effort box.
Dedicated symmetrical bandwidth
Equal upload and download that is reserved for your business, not shared with the block.
Service-level agreements
Committed uptime, latency, jitter, packet loss, and repair-time targets, in writing.
Static IP addressing
Stable addressing for hosted services, VPN tunnels, remote access, and firewall policy.
Scalable bandwidth
Step from 100 Mbps to 10 Gbps as you grow, usually without new construction at the site.
Proactive monitoring
We watch circuit health around the clock and act on degradation before it becomes an outage.
Clean handoff
Engineered demarcation to your firewall or router, documented and tested before we call it live.
Sizing the circuit correctly
Under-buying bandwidth costs productivity; over-buying costs money every month. We size circuits from how the site actually works, not a rule of thumb.
- Concurrent users and what each one runs during a normal workday
- VoIP call paths, each concurrent call needs reserved headroom
- Cloud application traffic, file sync, and off-hours backup windows
- Video conferencing load, the most common cause of daytime saturation
- Growth over the contract term, so the circuit is not undersized in month nine
Where dedicated fiber earns its cost
Some sites treat the internet as overhead. For these, the circuit is the operation.
- Healthcare: EHR access, imaging transfers, and telehealth visits that cannot pause
- Professional services: cloud accounting, document management, and client video calls
- Manufacturing and logistics: ERP, scheduling, and multi-site inventory systems
- Retail and hospitality: payment processing, reservations, and guest connectivity
- Public sector: municipal offices, utilities, and agencies with continuity mandates
Why SilverStar
Engineered locally, supported locally
The same team that designs and installs your connection is the one that answers when you call.
25+ years
Decades of fiber engineering across the Pacific Northwest.
Our own network
We engineer and operate the path, so support can actually see your circuit.
Local support
Northwest-based people who know your setup, not a script.
Reviews
Why customers trust SilverStar
Homes and businesses across the Northwest rely on SilverStar fiber for speeds that hold up, local support, and a connection that keeps working after installation day.
CEO, CPA Firm
“Silver Star designed and installed our phone system end to end, and the support behind it has been outstanding. When we need something, they're responsive and they get it right.”
Executive Manager, City Government
“They brought fiber and hosted voice to all five of our sites and the upgrade has been rock solid. It's been a reliable backbone for the city's day-to-day operations.”
VP of IT, Shoe Manufacturer
“Silver Star is our primary data provider across both corporate and manufacturing. The service has been extremely reliable, exactly what we need to keep operations running.”
Featured insights
Practical guidance for better networks
Fresh articles from the SilverStar team on choosing, sizing, and getting the most out of an internet connection.
Fiber vs. Cable Internet: What Actually Matters
Download speed is the number on the ad. Symmetry, congestion, and latency are the three that decide how the connection actually feels. Here's how to tell them apart.
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Why Upload Speed Matters More Than You Think
Most internet plans give you a fast download and a thin upload. Here's the list of everyday things that run on the upload side, and what happens when it runs out.
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How Much Internet Speed Does Your Home Actually Need?
Buying more speed than you need is a common and expensive mistake. Here's a practical way to size a home internet plan around how your household really uses it.
Read article →FAQ
Business Fiber Internet, questions answered
Common questions about this service. Don't see yours? Send us your address and we'll answer it directly.
- What is Dedicated Internet Access (DIA)?
- DIA is a business internet circuit where the bandwidth is reserved for your organization rather than shared with other subscribers. It is symmetrical, carries a written service-level agreement, and typically includes static IP addressing. That is what separates it from best-effort business cable.
- How is business fiber different from cable or shared broadband?
- Three ways. Business fiber is dedicated, so the throughput does not drop when nearby businesses get busy. It is symmetrical, so uploads match downloads. And it is accountable, with committed uptime, latency, and repair-time targets in the contract instead of a best-effort disclaimer.
- What does the SLA actually cover?
- Committed bandwidth in both directions, plus written targets for uptime, latency, jitter, packet loss, and mean time to repair, with defined escalation paths. Proactive monitoring backs it up, so we frequently open the ticket before your team notices a problem.
- How much bandwidth does my business need?
- It depends on concurrent users, VoIP call paths, cloud application traffic, video conferencing load, and backup windows. Video conferencing is the most common cause of daytime saturation. We size the circuit from how the site actually operates and leave headroom for growth over the contract term.
- Do you provide static IP addresses?
- Yes. Static IP addressing comes standard, which is what hosted services, site-to-site VPNs, remote access, and firewall rules need in order to anchor to a stable address.
- Can bandwidth scale as we grow?
- Yes. We engineer circuits with headroom, and most sites can step up speeds, from 100 Mbps through 10 Gbps, without new construction or rebuilding the connection.
- How long does business fiber installation take?
- It depends on whether fiber already reaches the building. On-net locations can often be delivered in a few weeks. Sites requiring construction take longer, and we give you a realistic timeline with the quote rather than after the contract.
- What happens if the circuit goes down?
- Proactive monitoring usually surfaces the problem first, and the SLA defines the response and repair commitment. For sites that cannot tolerate any downtime, we pair the circuit with MyCloud Always-On Internet so traffic fails over to LTE/5G automatically.
Ready when you are
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